Look no further as Grant Insurance is amazing. I have very high expectations for customer service and Ryan and his team constantly exceed my expectations. I am probably like most people in that insurance makes me anxious and confuses me. Ryan explains everything clearly. If he is unable to help me he tells me right away and follows up to make sure everything is ok. My insurance needs got complicated in the last few years with a new marriage and rental properties. Ryan was always there to help me and take care of my insurance needs. I recommend without any hesitation at all!!!!
— Susan G.
January 23rd, 2017
My law firm uses Grant Insurance for all of our bond requirements. We couldn’t be more pleased with the excellent service provided. Top notch, all the way! Thanks so much, Ashley and the gang!
— Susan E.
Silver Spring, MD
January 23rd, 2017
Wonderful, prompt, personalized service. Ashley was the BEST!
— Debra W.
Silver Spring, MD
November 28th, 2016
I’ve had a lot of insurances and dealt with a bunch of agents, and these guys are TOP TIER! Very helpful and insightful when giving options and different companies to deal with. Open to different variables to see the range of costs for different plans and keeping options open for doing what needs to be done and possibilities for the future. The only thing they don’t cover is life and health insurance or they would have all my business! I have 5 cars (4 now) and a motorcycle or 2. When my renewal comes up if there are any changes they are always insightful and helpful to break down where and why. The business has been around for 60+ years and when you deal with the agents you can see why. you can hear their genuine sincerity and when helping their customer service is recognizable! I’d tell anybody family or friend to use them, try them out. SEE if you can find better service or information for what’s needed!! They’re a family run business and all family members are friendly and more than willing to help. I like to work with local businesses and these guys are just one more reason that shows you why local business make there mark in a corporate world.
— Keny N.
June 29th, 2016
Amazing service. Quick response. Helps me thru any claims or problems and quickly resolves any disputes.
— Seth B.
June 28th, 2016
Great service! I wrote this agency looking for a worker’s comp policy for for my parents’ caregiver. While Grant did not carry this type of insurance they went out of their way to help me find a firm that might carry it. Two different people, Ashley and Ryan, did this for someone who is not their client. Their service for people who actually give them business must be awesome.
— Kent E.
Manhattan Beach, CA
April 6th, 2015
These folks are an A+ insurance agency. I was bummed that I couldn’t continue doing business with my previous insurance agent after moving to MD, but out of the various agents I contacted here, this one was quick to respond, very friendly, and extremely helpful. Dealing with insurance is a pain…but a good agent makes all the difference, and the Charles Grant insurance agency definitely gets the job done.
— Frank Zecca
August 24th, 2014
I spoke with the Grant Agency about purchasing homeowners insurance. In doing so, I learned that if I combined multiple policies this would be the best way for me to save money. Ryan helped me understand all the deductibles and what I was paying for. I quickly learned that sometimes that cheapest policy is not always the best. I was able to settle for a level of coverage that fit my needs as a homeowner as well as my budget. I would use them again, and highly recommend them to anyone who asks me about insurance policies. Thanks guys!
— Greg Marcus
May 2nd, 2014
They reviewed and evaluated my insurance coverages and needs. Then they made appropriate suggestions, and placed me with a wonderful company. They were able to package my insurance so that I received a discount for that, as well as other discounts. They even helped me get set up for automatic payments so that, not only I did not have to come up with the total amount all at once, but I don’t even get bills. I am extremely pleased with their service as well as with the company where they placed my coverage. Of course, I am also quite pleased that they saved me money. They were very professional, but also friendly at the same time and I would definitely recommend them.
— Peg Frazier
January 7th, 2014
I cannot say enough good things about Grant Insurance. The service they provide is above and beyond that of any other in the area (and perhaps anywhere). Recently, our agent, Ryan, took the extra initiative of reviewing our auto policy and suggesting we increase our coverage. Thanks to his hard work and suggestion we recently saved nearly $1,000 on an insurance claim. Knowing I can reach out to Ryan and the other members of the Grant family at any time with any question or problem makes me feel taken care of and confident in my coverage. I recommend them to everyone I know and wish all service providers provided the level of service I consistently get with Grant Insurance.
— Cristina Gleason
March 6th, 2013
I have absolutely loved the service I’ve received from Grant Insurance. I’ve been your customer since 1978 and couldn’t ask for better or friendlier service.
— Jerome Dausman
January 9th, 2013
I have been a client of Grant Insurance for approximately five years and cannot be happier. The customer service I receive on a regular basis is like nothing I receive at any other company I deal with. Whenever I call with a question or problem, I always get to speak to a member of the Grant family who takes the time to fully explain my question or resolve my problem. In addition, Grant Insurance checks your policy with other carriers in order to ensure that you are receiving the best coverage for your needs for the best price. During my last renewal period, Grant Insurance saved me ~45% on auto insurance alone. Perhaps Geico can take some pointers from Grant Insurance!
— Edward Silva
October 25th, 2012
Whenever an independent business owner provides me with exceptional service, I always make it a point to share the experience with others… I’ve known Ashley Grant since freshman year of college, and she has helped with my insurance needs for over a year now. If you’re looking for auto, homeowners, or business insurance, I’d recommend at least giving her a call. Its a family run operation that has been in business for over 60 years now!!!
— Steven Rosner
July 11th, 2012
My family has been insured by the Charles R. Grant Insurance Agency since I was about 7 years old. I remember once that a car hit our house and Mr. Grant was standing in our front yard an hour later. Now I deal with “Mr. Grant’s” children and grandchildren. My children are also clients. My mother-in-law was a client. My parents were clients until the day they died. Personal customer service is the norm with Grant Insurance. Everyone makes an effort to insure that I get the proper coverage at the best prices. One does not stay with a company for over 50 years unless they are truly outstanding!
— John Calhoon
Upper Marlboro, Maryland
May 14th, 2012
I am going to have Ryan Grant contact you by email. He works with Grant Insurance, a family owned insurance agency that’s been in the area since the 1950s. Full disclosure: he is also a friend of mine since high school. But, I am not recommending him as a friend. I am recommending him because I am more comfortable recommending Ryan and his company for insurance than I am in recommending anyone else for anything. They cater towards higher end clients, and the service is very personal and totally non-salesy.
— Daniel M. Maggin
North Bethesda, Maryland
March 26th, 2012
Thank you on ALL accounts! Amazing doing business with you. You have far surpassed my expectations.
— Christina Miller
December 28th, 2011
The benefit of working with a Property&Casualty Co. like @GrantInsurance1 is the ability to ask questions & get answers locally. Love them!
— Matthew Brock
December 1st, 2011
I have used Grant for the past 6 years for my apartment renters insurance and they are spectacular. They are a family-run business that treats clients with a level of customer service that is unlike most other companies I have dealt with. They have gone the extra mile for me and I really appreciate it. They are thorough and will work with you to make sure you get the best deal possible. I don’t usually write reviews on Yelp but I really felt like I should let people know how great this company has been to me. Thank you very much Ashley and team!
— Meagan D.
March 15th, 2011
I’ve been working with Ryan at Grant Insurance Agency for about 4 years now – and I couldn’t be happier. Thank goodness I’ve only had one car insurance claim – but Grant Insurance made my claim submission seamless and easy. Ryan is excellent at explaining all the details and choices of our car and homeowners insurance. My husband and I have every confidence in Ryan and Grant Insurance Agency. We’ve already referred both of our sisters.
— Kim B.
August 6th, 2010
I’ve been using the services of Grant Insurance Agency since I got my first car in 1975! Since then they have covered all of my autos, homes, etc. I’ve recommended them to numerous clients and have only heard good things about their experiences.It’s a family operation. I’ve always dealt with Judi and I recommend you ask for her. Tell her that I sent you, and I’m sure you’ll be treated well.
— Steve Lenet
June 15th, 2009
I was with Grant insurance for years before I moved to Chicago and LOVED LOVED LOVED them. All the agents are knowledgeable, and so are the admins there. They may be, on paper, a little more expensive than some companies out there, but they ended up saving me money because I could call them and talk to them about say, when I rear ended someone and was wondering if I should file. Since they are independent agents, just asking for advice didn’t mean they automatically raised my rates. AND the policy I had was so great that they covered me when someone hit my parked car, or when someone broke in another time, no questions asked. AND when I moved, they helped me find a comparable policy locally with comparable rates. THAT’s customer service.
— Tempe T.
March 8th, 2009
It was the worst phone call that my wife and I have ever gotten. The phone rang at 5:20 AM and our neighbor from the beach was calling to tell us our vacation home had caught on fire! The thoughts that were running through our heads were indescribable. The drive down could only be described, not as an emotional roller coaster, but an emotional train wreck.
Once at the house, we realized our worst nightmare. The house was a total loss. I was dreading calling our agents Grant Insurance. Once on the phone with Granny he was most concerned with the safety of our family and anyone that was in the house. Granny gave us the contact information for Fireman’s Fund local representative and offered any assistance we needed. He instructed us to check-in to a local hotel, to meet with the Fireman’s Fund representative, they would arrange to reimburse us for our expenses. Not something I really expected from my insurance agent. Within 24 hours a regional adjuster from Fireman’s Fund was on site to meet with us and explain the process that was at hand. She was very professional and yet most compassionate during this very emotional time for our family.
Arrangements were made to board up the house, get an outside company to thoroughly inventory the entire contents of the house (down to the number of toothbrushes in the bathrooms). We could not believe what a relief this was. We had imagined a huge fight with the “mega” insurance company, but that was not the case!
Over the next few weeks, Fireman’s Fund and Grant Insurance were always available to answer questions or lend advice. The claim was settled very quickly and most of all to our total satisfaction. I would not wish this type of situation on anyone, but in the event the unfortunate does happen, I would highly recommend these people and the companies they represent.
— Christopher & Sharon Duffy
October 28th, 2008
I highly recommend the Grant Insurance Agency for all your insurance needs. I myself have become a customer and I have referred several of my customers to them. Ryan Grant is very knowledgeable and helpful in suggesting the right levels of coverage. Thanks again and I will definately continue to recommend all those that I know to contact you for a quote.
— Seth Brenner
Montgomery Village, Maryland
June 8th, 2007
I want to thank you for all you did for us after our house fire. As you know we lost everything in the fire on March 30th, 2005. Even the foundation of the house had to be taken out because it was so severely damaged. Fortunately, no one was hurt by the fire.We called you the night of the fire and by the next morning we had a representative from Travelers Insurance at our house with a check in hand to help us through the next few days and weeks. On the second day the Travelers adjustor, who would handle our claim, came to our house with a copy of our policy for us and explained what coverage we had. He reminded us that we had a high-end-loss rider on our policy. I want to thank you for suggesting the rider to us some years earlier. If it were not for the rider we probably would not have be able to rebuild our house. We ended up using every penny of our coverage to rebuild which took 19 months. We are now back in our house and enjoying our home and property once again.
I also want to tell you how outstanding Travelers Insurance was. They answered our questions, helped us file our claims and provided all payment promptly. They couldn’t have been more helpful. I also want to thank you, Ridge, for the monthly calls you made to us to see how things were going and to see if there was anything you could do to help us. You obviously cared about us as individuals and well as customers. Thank you for your compassion, it meant a lot to us to know you were there for us.
Lastly I want to pass on some lessons I learned from the fire that might be helpful to others. First, make sure there is a fire escape plan from all levels of your home. Our house was totally engulfed in fire within minutes and we could have easily been trapped on the second floor of our home. Second, have a designated meeting place outside and away from the house so that all the family members can find each other and all can be accounted for. The fire department thought I was in the fire and they were very relieved to see both my wife and I together. Thirdly make sure you have adequate insurance coverage. I always took your advice and increased our coverage whenever you suggested. Thanks for taking such good care of us.
— John and Carol Dunlavey
February 28th, 2007
The service and staff at Grant Insurance is unparalleled. They are responsive to my growing and changing needs. They handle all of my insurance needs from my personal insurance to my business insurance. I give them a 5 star rating.
— Dr. L. Neil King
Founder, King Chiropractic.
January 5th, 2007
Thanks for your attention to this matter. I don’t know if I told you when we first signed on with you, but I find it very easy to deal with your insurance agency. It is a lot simpler than trying to contact an insurance company directly. I have always been able to get through right away and get my problem addressed immediately. Thanks.
— Dr. Michael Gallagher
November 15th, 2006
I have been very pleased with the level of service and professionalism that I have experienced in dealing with your agency over the past few months. The length of time that your agency has been in business already speaks volumes. Although my interactions have only been with Judi up to this point, I have no doubt that everyone else is as pleasant to deal with.
— Alex Spencer
June 16th, 2006
Thanks for taking care of all those details for me. It’s perfect. Tell your boss that I am overwhelmed with the service. While Debi and I were reviewing all the stuff Ashley put together for us we mentioned a couple of times about how the service that your office was providing makes us feel like we were the most important people in the world. On top of that, we are very happy with the companies, policies, and rates. Exceptional service and a great product in Montgomery County with insurance is something I never expected. The best thing for me personally is the opportunity to work with your nice family. It’s a real pleasure.
— William A. Brandler, CPA
October 22nd, 2005